Podcast: Open Your Ears
/I began this week by telling you to Shut Your Mouth—in a blog post utilizing Sports Night, Tao Te Ching, and Shaft in order to make the case for the critical role that listening plays in effective communication.
What better way would there be for me to emphasize this point, other than by providing you with something to listen to?
In this OCDQ Podcast, I discuss Stephen Covey's five different levels of listening, as well as empathy, emotional intelligence, the nature of opinions, and why all of us really need to learn to shut our mouth and open our ears.
You can also download this podcast (MP3 file) by clicking on this link: Open Your Ears
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